Service & Repair
Instructions for Service & Repair
- Download and complete the Warranty or Non-Warranty Service Form. (No phone call required!)
- Carefully package your parts for shipment. Please DO NOT ship your scale pads in the 52-72292 Storage Box as this can lead to damage. Longacre is not responsible for damage during shipping. Also, please refrain from using Styrofoam peanuts for packaging as static electricity could cause damage to electronic components and they can get lodged inside of the scale pads.
- Return product and Warranty or Non-Warranty Service Form to:
Longacre Service Department
977 Hyrock Blvd.
Boonville, IN 47601
Please allow up to 10 business days from the receive date of your items for an update on the status.
If you have questions concerning Warranty or Non-Warranty Service, please contact us at (800) 423-3110 and speak with a customer service representative.